Welcome to saltpepperhome.shop.

We are committed to providing our customers with stable and efficient logistics and delivery services. The following are the current shipping and transportation information for our website. Please read them carefully before placing your order.

I. Shipping Area
Currently, our website primarily provides shipping services within the United States.

Some remote areas, special addresses, or areas that cannot be delivered may be subject to logistics restrictions.

In the event of delivery failure, we will contact you promptly to process your order.

II. Order Processing Time
All orders are usually processed on the same day. Processing time may be slightly delayed on weekends, holidays, or during peak order periods. After your order is shipped, the system will send you a tracking notification.

III. Shipping Time
Under normal circumstances: Goods will ship in approximately 2 days. Actual delivery time may be affected by weather, holidays, logistics arrangements, or regional differences.

IV. Partner Shipping Companies
We will arrange suitable logistics service providers based on the order’s region and warehouse availability, including but not limited to:
UPS, USPS, FedEx, DHL eCommerce. The specific logistics company will be subject to the actual shipping information.

V. Logistics Tracking
After your order is shipped, you will usually receive logistics tracking information. You can check your order’s delivery status using the tracking number.

If you haven’t received any tracking updates for an extended period, please contact customer service for assistance.

VI. Delivery Anomaly Notice

Please contact us as soon as possible if any of the following situations occur:

• Package not delivered for an extended period
• Received damaged goods
• Incorrect delivery address
• Package shows as signed for but not received

We will do our best to assist you in communicating with the logistics company.

VII. Inventory Clearance Notice

Due to long-term operational pressure, rising warehousing costs, and continued losses, some kitchen condiment jars and kitchenware on our website are currently undergoing a phased clearance sale at a loss. Some items are priced close to cost price, inventory is limited, and some products may not be restocked after they sell out.

During the clearance sale, order volume may increase significantly, and logistics processing and customer service response times may occasionally be slightly delayed, but we will still do our best to ensure that orders are shipped and delivered normally.

VIII. Address Filling Instructions

Please ensure the following information is accurate when placing your order:

• Recipient’s Name
• Contact Number
• Complete Delivery Address
• Postal Code

Delivery failures or delays due to incorrect address information may affect order delivery time.

Thank you for your support and understanding of saltpepperhome.shop.